Website Maintenance & Support

Website Maintenance & Support Services For Growing Businesses

Website breaking at the worst possible moments? We keep websites running smoothly so you can focus on serving your customers and growing your revenue.

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Automated Security

Stable Performance

Zero Downtime

Expert Support

Why Aierac

Why Website Maintenance & Support Matter

Website issues shouldn’t catch you off guard. When we handle your website maintenance and support, you get reliable systems that work consistently without surprises. No more websites crashing during busy sales periods, no more security breaches because updates were ignored, no more losing Google rankings while competitors pull ahead. Your website stays current, secure, and fast while you get immediate help whenever issues arise. We keep your website secure and updated automatically so your performance remains consistently fast, and your team gets expert support exactly when they need it most.

Ongoing performance checks & issue monitoring

Proactive fixes before they affect your users

Fast, expert help whenever problems arise

Maintain critical security and compliance

Let's Develop Together

Call Us : +1 (321) 202-1960

Value

Benefits of Website Maintenance & Support

We keep your website secure, fast, and reliable with proactive updates, performance optimization, and dedicated support.

Reliability

Business Continuity

Prevent costly downtime through proactive monitoring and rapid issue resolution. Automated backups, security monitoring, performance optimization, immediate incident response. Your website stays online and functional while competitors deal with technical problems

Security

Security Protection

Continuous security updates and threat monitoring protect against evolving cyber attacks. Regular patches, malware scanning, firewall management, vulnerability assessments. Your business data and customer information stay safe from hackers and security breaches.

Fast

Performance Optimization

Ongoing speed and user experience improvements maintain competitive advantage. Database optimization, image compression, caching updates, mobile performance tuning. Your website loads fast and converts visitors consistently.

Budget

Cost Predictability

Fixed monthly maintenance costs prevent unexpected emergency repair expenses. Proactive maintenance costs 70% less than reactive fixes while delivering better results and reliability.

Services

Maintenance & Support Services We Offer

From an early stage start-up’s growth strategies to helping existing businesses, we have done it all!

Proactive Website Monitoring

We monitor your website 24/7 for downtime, performance issues, and security threats. Real-time alerts, uptime tracking, performance benchmarking, automated failover systems. Problems get identified and resolved before customers notice anything wrong.

Security Updates & Patch Management

Complete security maintenance including software updates, plugin patches, and vulnerability fixes. WordPress core updates, theme maintenance, plugin compatibility testing, security hardening. Your website stays protected against the latest threats automatically.

Performance Optimization & Speed Maintenance

Ongoing performance improvements that keep your website loading fast as content grows. Database optimization, image compression, caching management, code cleanup. Your site performance stays competitive without manual intervention.

Content Management & Updates

We handle routine content updates, page modifications, and functionality improvements. Blog post publishing, product updates, page edits, form modifications, menu changes. Your team focuses on business while we handle technical content tasks.

Backup & Recovery Services

Automated daily backups with tested recovery procedures. Multiple backup locations, version control, disaster recovery planning, rapid restoration capabilities. Your website data stays protected with guaranteed recovery options.

Technical Support & Troubleshooting

Priority support for technical issues, bug fixes, and emergency situations. Expert troubleshooting, rapid response times, clear communication, problem resolution tracking. Your team gets immediate help from experienced developers.

Tech Stack

Technologies & Tools We Use

We choose the right technologies and tools for your project, ensuring future-proof development and seamless digital performance.

HTML

CSS

JS

Bootstrap

PHP

Mysql

JSON

React

Node JS

AJAX

Wordpress

Shopify

Process

Our Maintenance Process

From discovery to launch, our proven process ensures results—not just a pretty website.

Step 1. Initial Site Health Audit

We assess your website’s current condition and identify immediate maintenance needs. Security vulnerabilities, performance bottlenecks, outdated software, backup status evaluation. We establish baseline metrics and priority fix recommendations.

Step 2. Setup & Scheduling

We configure monitoring systems and establish maintenance schedules tailored to your business needs. Backup scheduling, update calendars, monitoring alerts, communication preferences. Your maintenance runs automatically without disrupting operations.

Step 3. Ongoing Maintenance Execution

We perform scheduled maintenance tasks consistently without requiring your involvement. Software updates, security patches, performance optimization, content backups. Maintenance happens during low-traffic periods to minimize business impact.

Step 4. Performance & UX Checks

We regularly test your website’s speed, functionality, and user experience across devices. Load time monitoring, mobile responsiveness, form testing, link validation. Issues get identified and resolved before affecting customer experience.

Step 5. Support & Incident Response

We provide rapid response to technical issues and emergency situations. Problem diagnosis, immediate fixes, communication updates, resolution documentation. Your team gets expert help exactly when problems occur.

Step 6. Analytics & Reporting

We provide monthly reports showing maintenance activities, performance metrics, and improvement recommendations. Uptime statistics, speed improvements, security actions, optimization results. You see exactly how maintenance protects your investment.

Step 7. Periodic Review & Optimization

We conduct quarterly reviews to identify optimization opportunities and plan strategic improvements. Performance analysis, security assessment, technology updates, business alignment. Your website stays current with best practices and business needs.

Strengths

Key Features & Business Value

Our WordPress builds combine speed, security, flexibility, and scalability to deliver reliable, growth-driven websites.

Peace of Mind with Decreased Risk

Comprehensive maintenance eliminates the stress of managing technical website issues yourself. Professional monitoring catches problems before they impact customers, automated backups protect against data loss, security updates prevent breaches. You sleep better knowing experts handle technical risks while you focus on business growth.

Continuous Performance Maintenance

Your website stays fast and responsive as content grows and traffic increases. Database optimization prevents slowdowns, image compression maintains quick loading, caching systems handle traffic spikes efficiently. Performance monitoring identifies issues before they affect user experience. Customers enjoy consistently fast experiences while search engines reward your site with better rankings.

SEO Sustained Over Time

Ongoing maintenance protects and improves your search engine rankings through technical optimization. Core Web Vitals monitoring, mobile performance maintenance, structured data updates, broken link fixes. Google algorithm changes don’t negatively impact your rankings because we adapt your site proactively. Organic traffic grows steadily instead of declining due to technical neglect.

Guaranteed Support Response

Priority support with guaranteed response times when you need help most. Emergency issues get immediate attention, routine requests receive same-day responses, complex problems include regular progress updates. You never wait wondering if help is coming because support commitments are clearly defined and consistently met by experienced developers.

Faster Updates Than DIY

Professional maintenance teams work more efficiently than internal staff or DIY approaches. Specialized tools, established procedures, extensive experience mean updates happen quickly without learning curves. What takes internal teams days gets completed in hours by maintenance specialists. Your website stays current without consuming valuable internal resources.

Industry Specific Solutions

Our benefit philosophy is built on giving people everything they need to succeed and providing value in meaningful ways.

Professional Services

Law firms, medical practices, consulting businesses, accounting services. Professional designs that build credibility and clear calls-to-action that generate qualified leads.

Retail & E-commerce

Online stores, product catalogs, inventory management, customer accounts. WordPress e-commerce sites that handle everything from product browsing to order fulfillment.

Restaurants & Food Service

Menu management, online ordering, reservation systems, location information. Websites that help hungry customers find and order from your restaurant.

Manufacturing & B2B

Product catalogs, technical specifications, quote request forms, dealer locators. WordPress sites that help businesses evaluate and purchase your products.

Results

Check Our Work

Explore our portfolio to see the results we’ve delivered for clients like you.

Custom Web Development - Web Application

Healthcare Portal Project

Medical practice wanted patient scheduling online. We built a HIPAA-compliant system with appointment booking, secure messaging, and payment processing. Patient satisfaction scores increased 25%.

Custom Web Development - Web Application

Healthcare Portal Project

Custom Web Development - Web Portal Development

SaaS Platform Launch

A Startup needed a customer portal from scratch. We delivered a full-featured platform with user management, billing integration, and real-time analytics. They landed their first…

Custom Web Development - Web Portal Development

SaaS Platform Launch

eCommerce Development - Shopify

E-Commerce Success Story

A Retail client saw 150% more conversions after we rebuilt their online store. Better checkout process, mobile optimization, faster loading times. Revenue went up 40%…

eCommerce Development - Shopify

E-Commerce Success Story

Custom Web Development , Web Application

Healthcare Portal Project

Medical practice wanted patient scheduling online. We built a HIPAA-compliant system with appointment booking, secure messaging, and payment processing. Patient satisfaction scores increased 25%.

Custom Web Development , Web Portal Development

SaaS Platform Launch

A Startup needed a customer portal from scratch. We delivered a full-featured platform with user management, billing integration, and real-time analytics. They landed their first…

eCommerce Development , Shopify

E-Commerce Success Story

A Retail client saw 150% more conversions after we rebuilt their online store. Better checkout process, mobile optimization, faster loading times. Revenue went up 40%…

Testimonials

What Our Clients Say?

Don’t just take our word for it. Here’s what some of our satisfied clients have to say about our solutions.

“

AIERAC didn't just build us a website. They built us a sales machine. Online leads doubled in the first month.

Jennifer Martinez

Owner, Local Home Services

increase in
leads within 30 days.

“

Finally, a development team gets it. No technical jargon, no missed deadlines. Just results.

David Park

CTO, StartupTech

100%

uptime and delivery
3 weeks early

“

AIERAC made the whole process easy. Our new site looks great and we’re already getting more customers.

Michael Reed

Founder, TravelNow

120%

increase in customer
sign-ups in 3 months.

Help

Need Answers? We’ve Got Them

Quick answers to questions you may have. Can’t find what you’re looking for? Get in touch with us.

See More Or Ask A Question

1. What's included in a maintenance plan?

Our maintenance plans include daily backups, security updates, performance monitoring, uptime tracking, spam protection, broken link fixes, plugin updates, malware scanning, and priority support. We also provide monthly reports showing all activities and performance metrics. Plans vary by website complexity but all include proactive monitoring, regular updates, and emergency support. You get everything needed to keep your website secure, fast, and reliable without managing technical details yourself.

2. How often do you perform updates and backups?

We perform daily automated backups stored in multiple secure locations with 30-day retention. Security updates happen immediately when released for critical vulnerabilities, weekly for routine patches. Performance optimization occurs monthly, comprehensive site audits quarterly. Plugin and theme updates get tested on staging environments before applying to live sites. Update frequency adapts to your business needs – eCommerce sites get more frequent attention during sales periods.

3. Can you support custom platforms beyond WordPress?

Yes, we maintain websites built on any platform including custom PHP applications, Laravel, React, Node.js, Shopify, Magento, Drupal, and proprietary systems. Our developers have experience with diverse technologies and can adapt maintenance procedures to your specific platform requirements. Custom applications often need specialized maintenance approaches we provide through dedicated technical expertise rather than generic automated tools.

4. Is there guaranteed uptime and response time?

We guarantee 99.9% uptime monitoring with 15-minute response times for critical issues, 4-hour response for urgent problems, same-day response for routine requests. Emergency support operates 24/7 including weekends and holidays. If we don't meet response time commitments, you receive service credits. Uptime guarantees cover monitoring and immediate response but can't prevent all external factors like hosting provider issues or DNS problems beyond our control.

5. How are backups secured and restored?

Daily backups get encrypted and stored in geographically distributed cloud locations with military-grade security. We maintain 30 daily backups, 12 weekly backups, and 12 monthly backups for comprehensive recovery options. Backup integrity gets tested monthly through restoration procedures. Recovery typically takes 30 minutes to 2 hours depending on website size and complexity. You can request specific file restoration or full site rollback anytime through our support system.

6. What's the cost of emergency repairs without a plan?

Emergency website repairs without maintenance plans typically cost $150-500 per hour with 24-48 hour response times. Simple fixes might cost $300-800, complex issues often require $1,500-5,000 in emergency development work. Maintenance plans cost 70% less annually than reactive emergency repairs while providing faster response times and better preventive care. Most emergency situations could be prevented through proactive maintenance that costs a fraction of crisis management expenses.

Serviceable Areas

Website Maintenance & Support Services in Your City

We work with businesses across the globe, providing web development services that delivers results regardless of location. Remote collaboration that feels local, with project managers in your timezone and communication that fits your schedule.